01Days 1–3
Decision and scope alignment
Define the business question, owner, stakeholders, urgency, sites, markets, systems, constraints, data, previous work, and expected decision.
Delivered: consulting charter, access, interview plan, assumptions, and milestones
02Week 1
Evidence and stakeholder discovery
Review search, technical, content, authority, customer, product, sales, analytics, release, competitor, and AI-search evidence; interview responsible teams.
Delivered: evidence inventory, stakeholder map, contradictions, and hypotheses
03Weeks 1–2
Analysis and options
Test important hypotheses, identify root causes and opportunities, quantify affected cohorts, and compare feasible options and risks.
Delivered: findings, confidence, decision options, trade-offs, and recommendation
04Weeks 2–3
Roadmap and alignment
Translate the recommendation into priorities, owners, dependencies, specifications, page or process decisions, milestones, and measurement.
Delivered: roadmap, decision memo, tickets or briefs, and stakeholder workshop
05By sprint / release
Implementation support
Answer delivery questions, review designs and technical options, support internal and agency teams, resolve edge cases, and validate production.
Delivered: review notes, accepted decisions, QA evidence, and updated playbook
06Monthly / quarterly
Learning and enablement
Review affected cohorts and organizational friction, train owners, improve repeatable processes, and decide whether continued advisory is needed.
Delivered: decision report, training, process changes, and next priorities or handoff